About the Good Neighbor Program
The Good Neighbor Program exists because we believe that a crisis should never mean losing a beloved pet.
In partnership with transitional housing services, domestic violence organizations, and other local human service agencies, HSCC offers free, confidential support to pet owners navigating some of life's most difficult moments whether that means a safe place for their animal to stay, help getting medical needs met, or supplies to keep them together at home.
Our goal is always reunification. We work closely with pet owners and their caseworkers throughout the process to ensure that when the time comes, pets return home safely and their owners are set up to succeed.
Who We Serve
The Good Neighbor Program is available to community members who live in Chittenden or Grand Isle County and are actively working with a local human service organization (i.e. a caseworker). This program is completely confidential. All services are provided free of charge.
What We Offer
Temporary Housing
For pet owners who need a safe place for their animal during a crisis or emergency, we provide all-inclusive temporary shelter including medical care, spay/neuter surgery (if needed), vaccinations, and ongoing supervision, often within our foster home network.
We stay in communication with both the owner and their caseworker throughout, and provide supplies to support reunification when pets return home.
Temporary housing is availble for:
- Dogs: Up to 2 weeks
- Cats: 2 weeks, with the possibility of extending up to 6 weeks depending on shelter capacity
- Small Animals: 2 weeks, with the possibility of extending up to 6 weeks
Medical Services
For pet owners who need help meeting veterinary requirements for housing or other programs, we can provide spay/neuter surgery, vaccinations, and other necessary care while the pet remains with their guardian.
Supplies
We can provide essential pet supplies (food, litter, crates, and other basics) to help pet guardians maintain care for their animals at home.
Not yet connected with a human services organization?
Working with a local human services organization is required to participate in the Good Neighbor Program. The following resources can help connect you with the support you need:
Champlain Valley Office of Economic Opportunity & Community Action
Steps to End Domestic Violence
Committee on Temporary Shelter (COTS)
Joint Urban Ministry Project (J.U.M.P.)
For Social Service Providers
We welcome referrals and are glad to coordinate directly with case workers to ensure seamless support for shared clients.
For more information about the Good Neighbor Program, make a referral, or to inquire about enrollment, please call us at (802) 862-0135 ext. 22
Adoption Center Hours:
Tuesday-Wednesday: 1PM - 5PM
Thursday-Friday: 1PM - 6PM
Saturday: 10AM - 5PM (Closed 12-1PM for naptime)
Sunday & Monday: Closed

